Refund and Returns Policy

At Tulsi Furniture, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. The item must also be in the original packaging.

To initiate a return, please contact our customer service team at [insert contact details] with your order details and reason for return. Once your return is approved, we will provide instructions on how to return the item.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom-made furniture
• Clearance sale items
• Items damaged after delivery

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [insert contact details].

Shipping

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at tulsiramesh2025@gmail.com

This policy is designed to make your experience with Tulsi Furniture as smooth as possible. Thank you for shopping with us!